IDS Next Celebrates Over 25 Years of Partnership with ITC Hotels

2026-09-08 06:24:06 Lifestyle

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IDS Next, a global hospitality technology solutions provider, celebrates a milestone in its long-standing association with ITC Hotels, honouring over 25 years of powering the brand’s growing operations.

From changing guest expectations and increasingly complex operations to the rapid adoption of cloud and artificial intelligence, technology has become central to how hotels operate and grow over the years. Through this evolution, the partnership between IDS Next and ITC Hotels has continued to grow, highlighting the importance of technology partners who understand the operational realities of hospitality. IDS Next ERP, known for optimising front and back-end hospitality functions, now also extends to wellness, sales and catering operations.

Reflecting on the association, Amandeep Singh Sarna, Chief Digital and Information Officer of ITC Hotels, said: "Our association with IDS Next spans over 25 years, during which their solutions have reliably supported our hotel operations. What stands out is their genuine understanding of hospitality workflows and their willingness to adapt to the evolving scale and complexity of our business. As we continue to modernise our technology landscape, IDS Next remains a dependable partner, and I appreciate the consistency of their support and product responsiveness over the years."

IDS Next's cloud-native, AI-enabled platform brings multiple hospitality functions together within a connected ecosystem with a unified data layer. The company helps businesses maintain visibility and control across properties through standardisation, centralised oversight, multi-property management and data-driven decision-making.

"A partnership that lasts more than two decades is built on more than technology—it is built on trust, adaptability and a shared understanding of how the business evolves," said Binu Mathews, Chief Executive Officer, IDS Next. "Our association with ITC Hotels is a testament to our commitment to building solutions that evolve alongside our industry and customers. And our focus remains the same: providing technology that helps hospitality businesses operate smarter, scale confidently and remain ready for what comes next."

About ITC Hotels
Established in 1975, ITC Hotels has grown to encompass over 150+ hotels across 90+ destinations in India, Sri Lanka and Nepal. ITC Hotels blends India’s rich tradition of hospitality with globally benchmarked services, offering a collection of hotels and resorts that reflect the culture and ethos of each destination. The group operates under seven vibrant brands: ITC Hotels, Mementos, EPIQ Collection, Storii, Welcomhotel, Fortune Hotels and WelcomHeritage. A pioneer in Responsible Luxury and sustainable hospitality, ITC Hotels is globally acknowledged for its leadership in green hoteliering, with all owned ITC Hotels and Welcomhotels holding LEED Platinum certification. ITC Hotels was also the first hotel chain in the world to receive the US Green Building Council's Leadership Award for Organisational Excellence.

About IDS Next
IDS Next is a global leader in hospitality technology, offering cloud-native ERP solutions for hotels, restaurants, wellness, and banquets sectors. The company powers 300,000+ rooms, 220+ hotel chains, 25,000+ POS outlets, 300+ wellness and leisure venues, and 6,500+ banquet venues. Integrating with 350+ technology partners, IDS Next prioritises a customer-centric approach to deliver mobile-first SaaS solutions. The company has a presence in 50+ countries across Africa, the Middle East, South Asia, Southeast Asia, and the Pacific Rim. The customer portfolio includes Wyndham Hotels & Resorts, Taj Hotels, ITC Hotels, Choice Hotels, and Louvre Hotels Group. For more information, visit www.idsnext.com.

Press Contact:
Tanya Girdhar John
Vice President, Marketing
marketing@idsnext.com