Promero Offers Cloud Call Center Software To Help Organizations Communicate Effectively With Customers

2024-11-02 07:25:19 Computer

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Based in Pompano, Florida, Promero is a technology reseller and management services provider that offers a range of services, including sales, hosting, installation and customization services, at affordable prices.

Call centers, be they domestic or international, rely heavily on technology or software for generating leads and converting them into sales. Catering to the diverse needs of call centers, Promero is a reputed technology reseller and management solutions provider that offers business consulting, application hosting, advanced software and many other expert services to call centers across the United States. Based in Pompano, Florida, Promero specializes in call center software and provides different configurations, such as Cloud call center software, hosted call center software, premise call center software, customer relationship management software and more, based on custom needs of their clients.

Shedding light on products and services on offer, one of the senior software designers working with Promero in a recent conference asserted, Catering to the diverse yet dynamic needs of inbound and outbound call centers, we offer comprehensive sales, service, hosting, installation and customization services to help them stay ahead of the competition in the industry. Designed and developed keeping custom requirements of inbound and outbound call centers in mind, our extensive software from Oracle, Enghouse Interactive, Aspect, Salesforce, CallMiner and Pipkins simplify the work process and thus, help them enhance their productivity. Incorporating all the features required for running and managing the operations, our customer relationship management (CRM) software increases the efficiency of the call center employees.

Loaded with advanced features, the call center software available with the company reduces the operating cost of call centers by a fair margin and that too without compromising the quality of work and efficiency of employees. While inbound call centers can use the latest features like IVR, ACD, workforce management, speech analytics and advanced scripting, outbound call centers can benefit from the predictive dialer with advanced capabilities and multi-channel communications services offered by Promero. In short, the company provides everything that an inbound as well as outbound call center requires for effortless but at the same time effective operations.

Elaborating the call center software management software available, the senior software designer further stated, To help call centers communicate efficiently with their customers, we provide a scalable, multichannel contact center solution through our exclusive Oracle Contact Center Anywhere. Apart from unifying predictive dialer and preview dialing, IVR and call recording, our ultramodern content center also queues and routs traditional phone calls, email, chat, fax, and web callback requests for inbound and outbound call centers. Revolutionizing the traditional call center infrastructure to improve agent, supervisor and administrator productivity, Oracle Contact Center Anywhere also provides comprehensive customer interactions and business intelligence within in no time to let agents work proficiently form across the world.

Hosted call center software solutions offered by Promero eliminate the need of expensive premise based systems and thus, the big initial investment. With feature rich solutions at their disposal, now call centers can start their operations with little infrastructure or investment. For those who are looking to find customer relationship management software, Promero can be the right technology and management services provider to deal with.

About Promero:

Established in 2001 in Florida, Promero is an expert technology and management services provider that offers extensive software to cater to the dynamic needs of both inbound and outbound call centers across the world. So, customers looking for call center software management software can trust Promero for comprehensive solutions at low prices.