How AI is revolutionizing financial planning, research findings shared by FPSB India

2025-05-17 03:27:00 Technology

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Mumbai, 7 May 2025 – As artificial intelligence (AI) rapidly becomes an invaluable tool, FPSB India, the Indian subsidiary of the Financial Planning Standards Board Ltd., shared the global research report titled “How AI is Reshaping the Financial Planning Profession.” The research reveals insights into the use and impact of AI in financial planning, with two in three financial planners reporting that their firms are already using AI or planning to adopt it within the next 12 months. FPSB conducted the study by surveying over 6,200 financial planners across 24 territories worldwide, in collaboration with its global network of organizations.

The research revealed that AI uptake has been strong, with financial planners using AI to streamline client data collection, risk profiling, and communications. Respondents were generally optimistic about the potential of AI to enhance the quality of financial planning advice, reduce costs and broaden access to financial planning for underserved populations. Despite the positive outlook, financial planners recognize the risks associated with the use of AI, citing data privacy and cybersecurity as top risks.

Speaking about the report, Krishan Mishra, CEO, FPSB India said, “As India’s financial ecosystem rapidly transforms, AI offers CFP® professionals in India a unique opportunity to close the financial consulting gap—making financial planning more efficient, scalable, and inclusive. This global research reinforces our belief that when technology is integrated with the human-centric approach and empathy, and ethical commitment of CFP® professionals, it can lead to truly transformative client outcomes.”

“With financial planners recognizing AI’s potential to lower costs and believing it will expand access to underserved communities, AI is paving the way for more affordable financial advice. This technology is not just reshaping the practice of financial planning but may also open doors for those who have historically lacked access to critical financial services,” said FPSB CEO Dante De Gori, CFP.

Key findings from FPSB’s Impact of AI on Financial Planning global research include:
Improved client services: Over three quarters of financial planners (78%) believe AI will help them better serve clients, while 60% believe it will enhance the quality of financial advice.
Widespread AI adoption: Of the two-thirds of firms that either have or are planning to leverage AI in the next 12 months, adoption rates are highest among small or very large firms. 50% of financial planners have a positive outlook on AI, while only 8% view it negatively.

Lower cost and increased access: 59% of financial planners see AI as a tool to help reduce the cost of financial planning services and 60% believe it will increase access to financial planning for underserved populations.

Usage of AI in financial planning: Almost half of financial planners using AI have deployed it to support delivery of client services such as client communications (41%), client data collection (33%), and client risk profiling (30%). One in three are using AI to improve operational efficiency, for example in marketing and promotions (35%) and the client onboarding process (34%).

Concerns with AI: Despite the benefits, financial planners expressed reservations regarding the use of AI, with 47% citing data privacy and cybersecurity concerns and 42% concerned about the accuracy and reliability of AI outputs.

Need for professional development: To better adapt to AI, 49% of financial planners expressed a need for professional development to improve their data analysis and interpretation skills. Over a third (36%) believe both the public and the financial planning profession will greatly benefit from general education and training on AI.

“We are witnessing a pivotal moment in the financial planning profession as financial planners embrace AI to work smarter, allowing more time to engage in deeper human connection with clients such as navigating difficult conversations that impact financial decision-making and providing clarity and support to stay on track to achieve their life goals,” added FPSB CEO Dante De Gori, CFP. “This survey provides a valuable snapshot of how financial planning professionals worldwide are leveraging AI to stay competitive, improve work efficiency and better serve clients.”

For more information on findings from FPSB’s Impact of AI on Financial Planning global research, view the Report.
About the FPSB’s Impact of AI on Financial Planning global research.

This research was undertaken by FPSB and its global network of organizations to explore the current use and impact of AI in financial planning. It was conducted via an online survey of 6,206 financial planners between November – December 2024. The respondents included CFP professionals and other financial planners from 24 territories, India, Australia, Austria, Brazil, Canada, China, Chinese Taipei, France, Germany, Hong Kong, Indonesia, Ireland, Italy, Japan, Malaysia, the Netherlands, New Zealand, Republic of Korea, Singapore, South Africa, Switzerland, Thailand, United Kingdom and United States. The research aligns with an initiative by International Organization of Securities Commissions (IOSCO) to evaluate the use and role of AI in the global financial services industry.

About FPSB Ltd.

FPSB India is the leading financial planning body in India and is dedicated to establishing, upholding, and promoting professional standards in financial planning throughout India.
FPSB India offers the globally recognized CFP® certification, which represents excellence in financial planning through rigorous competency and ethical standards. It is home to over 3,215 CFP professionals in India and part of a global network of organizations representing more than 230,648 CFP professionals worldwide.

FPSB India is the Indian subsidiary of Financial Planning Standards Board Ltd. (FPSB Ltd.), the global standards-setting body for the financial planning profession and owner of the international CERTIFIED FINANCIAL PLANNER certification program.

FPSB Ltd. owns the CFP, CERTIFIED FINANCIAL PLANNER and the outside the United States. FPSB Ltd. licenses these marks to FPSB Institute India Pvt. Ltd to administer CFP certification in India.