The Head of the OMODA AVTODOM Vnukovo service center received the prestigious award of the Best Dealer 2024

2024-11-21 09:33:53 Automotive

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Mikhail Borisov, Head of the OMODA AVTODOM Vnukovo service department, received an award from one of the leading Chinese brands OMODA in the Leader of the Quarter among service managers category. He is recognized as the best service leader among 130 dealers in Russia.

The award was presented based on the results of work in the first quarter of 2024. OMODA brand KPIs were evaluated to determine the best results. The award ceremony was held online. Mikhail Borisov received a bicycle produced by the OMODA concern as a prize.

Mikhail Borisov demonstrated the best KPI results in the first quarter of 2024:
- the plan for spare parts is fulfilled by 237%
- plan for accessories by 113%
- plan for Safety Stock (safety stock of spare parts and accessories) 100% (with a maximum rate of 90%)
- plan for meeting hospitality standards by 20% (maximum level 20%)

Mikhail Borisov has been working in the auto business for more than 30 years, 14 years as head of the service department at various dealership centers of the AVTODOM Group of Companies. Mikhail consistently follows three principles in his work:
1. The client always comes first,
2. Always develop independently and develop employees,
3. Be a leader and mentor for the team.

"We always set ourselves goals to improve customer service. The process of learning, acquiring new knowledge and skills and improving the quality of sales and service is an important component of daily work. We are glad that our efforts are highly appreciated by manufacturers with various awards", - Mikhail Borisov, Head of the OMODA AVTODOM Vnukovo service center, commented.

The OMODA AVTODOM Vnukovo dealership center is located 5 km from the Moscow Ring Road at the address Moscow, Kyiv highway, 24th kilometer, 15V. Three OMODA C5 crossover and two sedan are presented in a modern space: the OMODA S5 golf car and the OMODA S5 GT sports sedan. 3 year or 100 000 km warranty and special support programs from the manufacturer apply to OMODA cars.

OMODA AVTODOM Vnukovo guarantees an individual approach to each client. High quality of service is ensured with modern technologies, the use of regulated equipment and qualified training of specialists. Clients can be confident in the quality of the work carried out and the professionalism of the employees when they come to the OMODA AVTODOM Vnukovo dealership.