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HCLTech positioned as a Leader in IDC MarketScape: European Human-First Digital Workplace Services 2023 Vendor Assessment

2024-05-23 06:56:50 Business


London, UK and Noida, India, March 13, 2024: HCLTech, a leading global technology company, has been positioned as a Leader in IDC MarketScape: European Human-First Digital Workplace Services 2023 Vendor Assessment (#EUR149968723, November 2023).

"Digital workplace services vendors with well-articulated workplace transformation capabilities, like HCLTech, are the partners of choice in this age of a human-first work experience. Their focus on people-centric services offerings and ecosystems positions them as leaders in the evolving DWS landscape," said Meike Escherich, European Practice Lead for Future of Work, IDC.

According to the IDC MarketScape, "HCLTech has successfully strengthened its workplace consultancy capabilities with a focus on experience design and formalized its commitment to an XLA-based approach through contractual commitments with most of its customers. Extensive investment in human-first focused IP points to an ongoing commitment to future-proof its DWS offer. Customers that IDC interacted with expressed remarkably high satisfaction and rated HCLTech highly for the effectiveness of its workplace services and human-first approach."

"HCLTech's human-first workplace portfolio is a testament to our commitment to future-proofing Digital Workplace Services. This is powered by our FLUID framework, investment in Workplace Experience Consulting (WXC) catalog, rich innovative Workplace IPs and ability to deliver on our promise of experience level agreements (XLAs) for our customers," said Rakshit Ghura, Senior Vice President, Digital Workplace Services at HCLTech.

About IDC MarketScape:

IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.

About HCLTech

HCLTech is a global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, AI and software, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2023 totaled $13.1 billion.

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