Elision Announced to Offer Call Center Solution with Customization

Elision Technolab LLP is a renowned name in the call center software development industry. The company has one of the most advanced call center solutions, called, Dialshree. The Dialshree also provides an addition of omnichannel communication modes to make it a complete contact center solution. The company also provides a turnkey contact center solution to its Indian customers and for overseas customers, the company provides the contact center software with remote services.

Recently, the spokesperson of the company announced that the company will provide the customization services along with the call center software to its Indian and overseas customers.

?The call center solution of Elision is developed to provide all features one expect to have in his call center software. It has all types of call routing rules such as sticky agent, skill based routing, random call routing, round robin call routing, etc. It also has different dialers such as, predictive dialer, auto dialer, manual dialer, etc. All common call center software features such as, whisper, barge-in, conference, voicemail, IVR, callback, call forwarding, call transfer, etc. are available by default in the call center solution of Elision?, shared spokesperson of the company.

He further added, ?We have some ready to use call center solution add-ons such as WebRTC web phone, Email module, Soundboard Avatar, Disposition Bucket, etc. We don?t give these features by default, but customers can add them as add-ons. We also offer additional call center software customization services to meet custom needs of the call centers. For example, we provide call center CRM integration service so the call centers can get a single sign on system to increase productivity and customer satisfaction. We also provide custom development service to meet custom business specific needs. For example, we have developed a collection module for one of our customers whose calling campaigns relate to collection for a leading automobile company in India. We also developed custom reports for this customer. Likewise, we can develop any custom module for our customers?, shared spokesperson of the Elision Technolab LLP.

As per the shared details, the company already has some popular modules which are ready to use and can be integrated within the call center software with a single click. The company also provides white label call center solution to the customers who need it. The company also provides integration of any third party API or develops and integrates additional functionalities for its customers to make sure its call center solution users get an ideal system.

About Elision Technolab LLP

The company has its headquarter in Ahmedabad, Gujarat, India and the company has its branches in Delhi, Mumbai, Mexico and USA. The company offers unified communication solutions to its customers and the call center solution is one of the most renowned offerings of the company. The company has a webpage of this call center solution, which shares more details about it here: https://www.elisiontec.com/contact-center-solution/

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