Elisiontec Announced To Offer VICIDial Customization for Existing Call Centers

2024-10-30 05:08:36 Computer

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Elision Technolab LLP, more commonly known as, Elisiontec is a leading VoIP company. Recently, the representative of the company announced to offer VICIDial customization services. This service is available for already established call centers that are using the VICIDial as their call center software and looking for some type of customization and / or enhancement.

The VICIDial customization solution offered by this VoIP company includes different type of services such as,
• Custom module development and Integration
• 3rd party application or solution integration
• Custom functionality integration
• Performance enhancement
• Maintenance and Support
• And more

“VICIDial is one of the most widely used contact center solution. It has a customizable architecture. Thus, VICIDial customization service can help call center owners to improve its performance to leverage many benefits.”, shared spokesperson of the company.

According to the shared details, the company has already developed various modules for VICIDial and the company offers quick plug and play services to its clients. It means no need to wait to get the functionality developed. Just select the VICIDial modules based on the current and future needs and get it integrated within no time.

“We have been benefiting our clients for more than a decade with various solutions to run call centers effectively. We have our own contact center solution, namely, Dialshree. We have provisioned custom and open source call center software to international brands as well as we have empowered Indian call centers with a contact center solution India. Based on this rich experience, we have understood the nitty gritty of various call center and customer support center. We know which custom modules they need to perform routine operations more aptly, promptly and efficiently. Our contact center solution has all advanced features.”. shared representative of the company.

He added, “There are many call centers that use VICIDial solution and not ready to switch to custom call center software. We wanted to help these types of call centers as well. Thus, to benefit them, we have developed simple to advanced modules to add additional functionalities in the existing VICIDial: Contact Center Solution. These modules are listed below:
• SMS
• Email
• Fax
• Survey
• Sticky Agent
• Custom Recording
• Soundboard Avatar
• Disposition Bucket
• Billing
• Graphical Reports
• Advanced Security

We can also provide 3rd party app integration such as, VICIDial vTiger integration services. We have a team of VICIDial experts that can develop any custom feature or provide all types of customization services for VICIDial solution.”

According to the shared details, the company also offers support and maintenance services for VICIDial solution along with the VICIDial customization services.

About Elisiontec
It is a leading VoIP company based in Ahmedabad, Gujarat, India. The company offers a wide range of solutions and services for call centers. One of the popular services of the company is, VICIDial Customization. For more details, please visit http://www.elisiontec.com/vicidial-goautodial-solution/