Patient Engagement Technology an Innovative Tool for Healthcare Industry

Patient engagement technology is increasingly being adopted by healthcare providers, payers, and patients across the globe, particularly in the U.S. This report provides qualitative assessment of the patient engagement technologies in terms of pricing, vendor replacement trends, and selection criteria of adopting patient engagement technologies from provider perspective.

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The market is expected to grow rapidly as the healthcare industry witnesses a shift to a value-based reimbursement system from the traditional volume-based fee for reimbursement system. Adoption of patient engagement technology enables the healthcare industry to reduce costs while improving the quality of healthcare. The technology also provides positive returns on investment. Furthermore, legislative reforms of the Affordable Care Act (ACA) in the U.S., government incentives, and rising aging population has stimulated the adoption of patient engagement technologies in the healthcare industry. However, in spite of numerous benefits, certain barriers such as huge investments requirement, fragmented end-user market, and security of patient data are restraining the growth of this market.

The pricing of patient engagement technology depends on number of parameters that determine the cost of patient engagement technologies. These factors are categorized into ?Up-front Cost? and ?On-going Costs?. The report provides a generalized trend of pricing of patient engagement technologies.
Mobile health technologies have also emerged as potentially powerful tools to engage patients in health care. Mobile health technology can strengthen care delivery process by improving providers? capacity to reach vulnerable populations and actively engage them in their care. Most of the healthcare organizations are providing mobile health technology to their patient.

As the market is patient driven; favourable patient experience plays a critical role in successful patient engagement. However, majority of patient engagement technology fail to deliver a positive patient experience and there have been numerous complaints from patient population regarding the same, which in turn has triggered providers to replace their current vendors. Thus, replacement market for patient engagement technologies offers significant opportunity for vendors in the market due to poor usability of current patient engagement technologies.

The selection of a patient engagement technology must be made based on the organization?s strategic plan and objectives for implementation. Goals and desired outcomes of patient engagement technologies will vary among organizations, from meeting the Meaningful Use incentive to increasing patient engagement. The report enlightens the vendors offering patient engagement technologies about the critical factors that providers perceive as most important and which factors are relatively less important from them.

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