Promero Offering Promero Call Center Omni Channel

2026-08-20 03:03:18 Business

649

Promero, a renowned technology reseller and management services company, is offering Promero Call Center Omni Channel backed by Enghouse Interactive?s CCSP 7.2 to enhance customer service standards.

Promero, a technology reseller and management services provider, is a name worth considering in its niche segment. Incorporated in 1999, the enterprise is offering a wide selection of software designed and developed by software companies with global footprint. Currently, it is an authorized reseller of Pipkins workforce management software, IEX, Monet Workforce Management, VPI Virtual Source virtual call center agent and River Star Business Optimization Suite, each of which enhances the value of call center deployments.

With the intent to offer insight into the recent tie up with Enghouse Interactive, one of the executives at Promero, stated, ?Enghouse Interactive is a leading global provider of enterprise software solutions and new partner of Promero. We will leverage upon Contact Center: Service Provider (CCSP) 7.2 software by Enghouse Interactive for empowering Promero Call Center Omni Channel. Backed by CCSP 7.2, Promero Call Center Omni Channel allows organizations to streamline operations and elevate the effectiveness of customer service to yet another level.?

Courtesy Promero Call Center Omni Channel powered by Enghouse Interactive CCSP, the client can enjoy faster, more accurate customer service. Additionally, the coveted software eliminates few steps and hence allows the client to accomplish time consuming tasks quickly and effectively. Promero Call Center Omni Channel has proven credentials in enhancing productivity and curtailing costs significantly. Utilizing the expansive breadth and depth of Enghouse Interactive, the software makes maximizing the value of each customer interaction a living reality. Remaining compliant with its pricing policy, Promero is offerings Promero Call Center Omni Channel at competitive prices.

Shedding light on the Promero Call Center Omni Channel powered by Enghouse Interactive CCSP on offer, the executive further stated, ?A purpose-built, multi-tenant offering, Enghouse Interactive?s CCSP is an ideal choice for carriers, operators and service providers, as it allows them to build and deploy their cloud contact center solution sans much hassle. Enghouse Interactive built CCSP works on a high capacity, high availability and carrier-grade hosting architecture. Therefore, it enables the user to access exceptional contact center functionality and operational efficiency for their cloud contact center platform.?

Enghouse Interactive?s CCSP has expansive suite, which encompasses multi-channel ACD with universal queuing. Additionally, the suite delivers a seamless agent experience across voice, voicemail, email and chat supporting multi-channel recording, CTI and advanced integration capabilities. Recently launched, CCSP Version 7.2 features the TouchPoint admin module, which enables service providers and tenant administrators to customize their clients per tenant or within the tenant per group. The user can feel free to integrate new application widgets and specific integrations that are vital for delivering specific offerings for each customer while still maintaining the low TCO of running a multi-tenant platform. Along with this, Promero also offers hosted speech analytics software at wallet friendly prices.

About Promero:

With its base of operations in Pompano, Florida, Promero is a technology reseller and management services company with proven credentials. The technology reseller and management services company?s core competencies include consulting services, software integration services, hosting and management services. For reasons these and more, one can say that Promero is the perfect place to buy cloud based predictive dialer software.