Aspect Software Unified IP hosted by Promero selected by Randstad Technologies

2024-11-04 07:01:51 Computer

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POMPANO BEACH, Fla. ? July 14, 2015 ? Promero, a leading cloud hosting provider of call center solutions announced today that Randstad Technologies, a leading technology talent and solutions provider in the U.S., selected Aspect Software Unified IP contact center solution hosted by Promero as its future call center platform.

Promero will implement and manage the private cloud platform at Verizon?s state-of-the-art data center NAP of the Americas and other colocation sites.

?It is critical that Randstad Technologies maintains alliances with leading suppliers to provide our customers with service desk solutions and innovative technology that ensure peak performance,? said Andrew Speer, president of technology solutions for Randstad Technologies. ?This partnership with Aspect Software and Promero guarantees that our team of technology support and services experts can deliver efficient solutions and maximize their productivity.?

Randstad Technologies has more than 20 years? experience providing service desk operations and desktop and call center support for organizations ranging from large enterprises to small and midsize businesses.

?We are thrilled to equip Randstad Technologies with Aspect UIP 7.3 hosted by Aspect?s solutions hosting partner, Promero,? said Chris Koziol, Aspect president and general manager of interaction management. ?I am confident that Aspect Unified IP?s advanced features, which are essential for delivering an exceptional consumer experience, will provide immediate financial and operational benefits to Randstad Technologies.?

?After 18 months of a rigorous selection process, we are very pleased that Randstad Technologies selected Aspect Software UIP as its final choice and Promero as its trusted management and service provider,? stated Promero President, Gregg Troyanowski.?

About Randstad Technologies:

Randstad Technologies has been connecting top companies around the globe with the expert technology talent and solutions that drive their success since 1984. Our deep industry expertise and full-service capabilities?Recruitment, Consulting, Projects and Outsourcing?enable organizations to be agile, productive and ahead in the field with our wide network of specialists and flexible solutions. For more information, visit www.randstadtechnologies.com.

About Aspect:

Aspect?s fully-integrated solution unifies the three most important facets of modern customer engagement strategy:?customer interaction management,?workforce optimization, and?back-office. Through a full suite of cloud,?hosted and hybrid deployment?options, we help the world?s most demanding contact centers and back offices seamlessly align their people, processes and touch points to deliver remarkable customer experiences. For more information, visit www.aspect.com .

About Promero: ?

Founded in 2001, Promero is the oldest hosting provider of call center software in the industry. Together with its partners, Promero provides innovative technology, strength, stability, comprehensive consultation, implementation and support. Visit Promero?s website. Promero headquarters is located in Pompano, Florida. Telephone: 954-935-8800. Toll free 888-204-0822.