Elision Technolab LLP is one of the renowned call center solution provider company. The company has catered many companies and call centers with its advanced call center software. Recently, one of the representatives of the Elision Technolab LLP announced that the company will provide an omnichannel contact center solution.
The announced contact center solution is labeled with the name Dialshree. This contact center solution is developed to provide omnichannel communication support to the call centers. This complete contact center solution supports voice calls, email, fax and SMS. Moreover, it also provides support for WhatsApp messaging from this contact center solution.
The spokesperson of the company added to this announcement that the company will provide a turnkey contact center solution to call centers in India. It means the Indian call centers can get call center software or contact center software along with the server, IP Phones and other hardware set up the call center.
“We have association with world’s best VoIP hardware providers. To benefit our customers, we provide all supporting hardware, so the customers can get turnkey solution and they don’t need to look for other vendors and juggle between two different vendors: one for call center software and another for hardware required to set up the call center. We take all the pain to setup a fully functional call center to the customers in India”, shared a representative of the Elision Technolab LLP.
He further added, “We have expert VoIP engineers and to benefit our customers, we also provide installation and setup services on premises of the customer. It means if the customer is not technical or doesn’t have a technical team in the company, we can set up the call center for them.”
The offered contact center solution of the company is furnished with all simple to advanced features of the best call center software. The company offers different packages with different range of features and number of seats required by the call center.
As per the further information shared by the representative of the Elision Technolab LLP, the Dialshree can work on PRI lines to meet the legislation set by TRAI (Telecom Regulatory Authority India). This offering of the Elision Technolab LLP assures that the provisioned contact center solution comply the legal aspects in India to keep the customer worry free.
About Elision Technolab LLP
It is a VoIP company based in Ahmedabad, Gujarat, India. For more than 12 years, the company has been offering unified communication solutions to various businesses of different scales belong to different industry verticals. The company has many ready to use products and the contact center solution is one of the ready to use products offered by the company. It can be hosted on premises as well as on the cloud. To know more about this contact center solution, please visit http://www.elisiontec.com/contact-center-solution