Elision Technolab LLP, more popularly known as Elision, is a leading VoIP company which has been catering its customers with innovative solutions and services for more than a decade. This is the only VoIP company in India which provides turnkey solutions. The company has catered many customers in India and all across the world with its client centric services and innovative solutions. One of the most appreciated VoIP solutions of the company is, Call Center Solution.
The spokesperson of the company has announced that they have made some innovative integration in their call center solution. These integrations are available as on demand service to their customers based on their need. This call center solution with additional integrations makes it perfect for any business, regardless of its size and industry vertical.
“We have been making innovations in the call center solution. As you know we have a complete contact center solution which supports all different modes of communication such as, Audio, chat, SMS, email, fax, which is definitely good for any company as a single solution can be used to make all operations related to lead generation, lead creation and lead nurturing. Furthermore, to make it even more powerful for the sales team, we provide various integrations. These integrations can add additional features as well as automation to save efforts and time of the sales representatives which can be used in a more productive way”, shared spokesperson of the Elision Technolab LLP.
As per the shared details, the company provides integration of various modules and third party applications, software and forms in the call center solution with an aim to automate and enhance the sales related operations. For example, the call center CRM integration helps in synchronizing information in both systems. It means the changes made within one system are also reflected in another system. Moreover, the information of the lead stored within the CRM solution can be viewed in a live call within the call center software. On the other hand, the sales reps can also make calls and access fundamental call dialer of the call center solution within the CRM system. One more as such integration offered by the company is integrating any online form with the call center solution. This form can be a lead generation form on the contact page, email subscription or any other things on the main website or landing page. Once the web form Call center integration is done, all details filled in the online form will be added in the call center software. Thus, the sales reps can start making calls without waiting for anything.
The company also integrates social media pages to the call center solution. This integration helps in automatically adding all leads in the call center solution. These leads can be fetched from the comments, direct messages and other entities of the social media.
As per the shared details, there are many other types of integration the company offers with the call center to help sales team run their operations faster and in a savvy way. To know more about the call center solution and integrations, please visit http://www.elisiontec.com/contact-center-solution