Managing Complaints And Clinical Accountability Course By Maguiretraining.co.uk

2024-04-25 01:50:04 Education

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Maguire healthcare training courses are accredited trainings and include many clinical and NHS healthcare training courses including, Managing Complaints And Clinical Accountability, Educational Supervision in the NHS and others. All training programmes are available as can be taken as in-house training, open courses or online.

If you are a health care professional who has no formal training in managing complaints and clinical accountability, then you should enroll for a course on the same by Maguiretraining.co.uk. Here, you get the dual benefit of learning and gaining practical knowledge on how to handle complaints and the need of clinical accountability. It also gives participants an understanding of politics of the NHS. The course covers various aspects of managing complaints:

? Thorough and extensive understanding of the procedures to deal with various kinds of complaints
? Knowledge of communication requirements that are supposed to be maintained with regards to complaints
? Describe the 7 part process to improve local health care service
? Explains the 6 principles of Clinical Governance
? Defines and discusses Clinical Accountability
? Understanding of framework standards that are within NHS
? Evaluates performance

It is divided into 4 modules:
? Module 1: The rights of the patient
? Module 2: Dealing with Complaints: What the patient and doctor should expect
? Module 3: Complaints as a driver for Service & Clinical Improvement
? Module 4: Clinical Accountability

The key elements of this workshop include studying the insights of complaints, which organisations have to deal with in a timely fashion. This is essential because the NHS constitution defines the rights of the individual and it is essential to understand and establish the same. All in all, responsibility and accountability of doctors extends to ensuring that every complaint is treated with diligence and respect.

The whole idea is to help doctors understand and follow a hands-on method for not only taking their share of responsibility but also manage these complaints procedures with ease. In this process, they would be directly accountable for maintaining the key strategies of their profession. The motto of this course is to ensure that the patient is given optimal care for not only enhancing service but also providing services that embrace the core of this profession. For more information, please visit http://www.maguiretraining.co.uk.

Contact details-

Phone -0333 5777 144
Email- info@maguiretraining.co.uk